Hi there! I'm El, and I'm really passionate about supporting companies/businesses as they develop and expand. I am able to oversee various duties to reduce the clients' workload and save them time. I've been working from home for more than two years, and I gained a lot of experience and developed my skills over the years. I also believe that it's my calling to serve clients from various places with honesty and integrity.
* My Skills and Abilities
I can work under pressure, follow instructions or guidelines, grasp crucial details, adjust to how I perform things and cope with people's attitudes, and think outside the box. In addition, these are the talents you're seeking for in a Virtual Assistant/Copywriter:
- Excellent Communicator
- Multitasker
- Organizing Skills
- Responding to
emails and chat inquiries
- Managing client's calendar
- Social Media Management
- Provider of an efficient resolution to a specific problem
- Can handle multiple concerns at the same time
* My Work Experiences
Customer Support Representative: I started working as a CSR at Pegaxy, a gaming firm primarily centered in Hanoi, Vietnam. As part of my work, I have to keep an eye on all active channels, respond to a variety of community issues about the game, and respond to requests from individuals all over the world who are interested in cryptocurrency. I made use of tools like Slack,
Telegram,
Tawk.to, and
-----------.
Community Specialist/Forum Seeder: I started working for a Canadian eyelash brand firm as a Forum Seeder. My job is to increase sales via social media platforms including
Facebook, Instagram, Youtube, and Tiktok. Since I provide an unbiased evaluation of a certain product to persuade potential buyers to make a purchase, it is more similar to managing social media accounts. In addition, I have to respond to inquiries like "how long is that glue retained, or is it ideal for use in humid weather?" I kept track of our daily work and organized it using Excel and Prnt Scrn. I also used these tools to assess our effectiveness as forum seeders.
Marketing Assistant: I also started working as a marketing assistant. My job is to search for CEOs of various firms and collect their contact details using LinkedIn so that my marketing manager may get in touch with them as quickly as possible to discuss collaborations and partnerships for the business.
