Detail-oriented IT Support Specialist with [2 years] of experience in providing technical assistance and resolving IT-related issues for diverse users. Skilled in troubleshooting hardware, software, and network problems with a strong focus on customer service. Proficient in various operating systems, including Windows and Mac, as well as popular software applications. Known for clear communication skills and the ability to explain complex technical concepts to non-technical users. Committed to improving IT processes and enhancing user satisfaction through effective problem resolution and ongoing support.
