We review reports and individual transactions which appeared suspicious to uncover possible fraudulent activity. We review newly opened accounts and identify potential fraud issues. We analyze financial statements to identify discrepancies, irregularities and fraudulent activity. By contacting customers directly, they become notified of fraudulent activity and minimize impacts. We assist in developing and implementing internal control procedures to improve operational efficiency and reduce fraud. We detect suspicious activity from various BSA and fraud alerts, reports and systems. We help determine existing fraud trends by analyzing accounts and transaction patterns. We get to d----------- if account needs blocking or other actions are necessary to neutralize loss exposure for both fraud and non-fraud transactions. We then write detailed summaries to customer accounts using standard comment regarding the findings and the reason behind the decisions. We handled incoming calls in an informed, professional, and efficient manner.
