Experienced Virtual Assistant and Customer Service Representative with a solid background supporting major U.S.-based companies. Skilled in handling high-volume inbound and outbound calls, resolving complex customer concerns, and delivering exceptional service across industries such as finance, telecommunications, travel, and automotive support.
In addition, brings hands-on experience in real estate cold calling for long-term rentals, as well as outbound sales and lead generation for non-profit organizations and student loan assistance services. Demonstrates strong communication, persuasion, and problem-solving skills, with the ability to build rapport, qualify leads, and drive results in fast-paced environments.
