Hi! My name is Justin Joshua A. Benitez, 24 years old, graduate of Bachelor in Science major in Psychology. Having spent nearly 2 years in the BPO industry and roughly 7 years as an experienced tour guide, I have acquired experience as a customer support specialist and retention specialist. This tenurity honed my proficiency in various areas including active listening, time and project management as well as effective communication skills. I pride myslef on being dependable, a fast learner, responsible, independent, capable of operating efficiency with minimal supervision. Lastly, I attribute this success to my strengths in interpersonal communication and keen to detail.