With over 15 years of experience in the Business Process Outsourcing (BPO) industry, I’ve built a strong, well-rounded skill set across data entry, data auditing, transcription, customer support (voice, chat, and email), training, and team leadership. I’ve consistently delivered high-quality service while helping improve processes and support team growth.
I previously worked as a Virtual Assistant for a law firm, supporting client intake, managing communications, and handling administrative tasks with a strong focus on accuracy, confidentiality, and efficiency.
I currently work as an Event Coordinator, supporting planning and execution by tracking attendee lists, maintaining CRM records, managing schedules and calendar invites, and conducting lead generation and research. I also create Canva designs for speaker features and event updates to boost engagement.
I’m committed to delivering reliable support and continuously improving my skills. I’m always open to connecting and exploring new opportunities.
