Operations and team management expert with 8+ years in the BPO sector. I am a professional, motivated, and collaborative leader who thrives on working independently while setting up my teams for success. I leverage a data-backed approach and my recent n8n Level 2 certification to pioneer automated solutions that drive efficiency and team growth.I excel at improving workflow efficiency, boosting team performance (achieving an 80% increase in overall team performance in one instance), and building strong client relationships, all while operating with a high degree of autonomy and precision.
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