A Virtual Assistant with over 5 years of experience in customer service and technical support, including my 3 years specializing in short-term rental and property management support.
A results-driven professional with extensive experience in short-term rental management, delivering 5-star guest experiences across multiple booking platforms. Proven track record managing 800+ properties and handling end-to-end communication, guest issue resolution, and tech-driven operations using tools like Akia, Guesty, Hostaway, Breezeway, OpenPhone, and WebEx. Calm under pressure and detail-oriented with deep understanding of the short-term rental industry, I streamline processes, enhance efficiency, and help clients scale their portfolios with confidence.
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