Customer Service Pro | 10+ Years Experience | E-commerce, Healthcare & Telecom Customer Service Representative with 10+ years of experience in e-commerce, healthcare, and telecom. Skilled in Zendesk, Gorgias, HubSpot, Shopify, and Amazon, I deliver fast, empathetic, and reliable support that keeps customers satisfied and loyal.
Core Strengths:
Live Chat, Email & Phone Support (Tier 1 & 2)
E-commerce Marketplace Operations & Order Management
Order & Shipment Issue Resolution
CRM & Helpdesk Tools (Zendesk, HubSpot, Gorgias)?SLA Adherence & Process Improvement
