Results-driven customer service and virtual operations professional with over 6 years of expertise in client support and over 3 years of remote work experience. Extensive background managing communication channels via phone, live chat, and email using Zendesk, Salesforce, and other CRM software. Skilled in administrative tasks, data management, AI content creation, and social media management. Passionate about providing customers with the best possible experiences and quickly learning new software and technologies to improve the customer experience.
Verified
