I am a versatile and detail-oriented professional with a strong background in customer service, technical troubleshooting, and administrative support. With hands-on experience as a Customer Service Representative (VXI Global Holdings), Cellphone Technician, and Transcriber, I excel at problem-solving, communication, and delivering high-quality results under pressure.
Key Strengths:
Technical & Administrative Expertise: Skilled in Microsoft Office, Google Suite, CRM tools, and social media management, with a knack for streamlining workflows.
Customer-Centric Approach: Proven track record in resolving complex issues (e.g., Top 2 Agent in TNPS at VXI) and ensuring client satisfaction.
Adaptability & Precision: From repairing mobile devices to transcribing audio with 100?curacy, I combine technical proficiency with sharp attention to detail.
How I Want to Be Known:
As a reliable, proactive, and resourceful worker who bridges technical and customer service gaps—always prioritizing efficiency, clarity, and continuous improvement.
