I am a dedicated and detail-oriented Virtual Assistant with 7 years of hands-on experience in the hospitality industry, supporting hotel and resort operations, customer service, online reservations, and digital marketing.
Throughout my career, I have managed ----------- and Expedia listings, guest communications, reservation systems, Google Business Profile optimization, social media marketing, and online reputation management. My experience has helped businesses improve their online presence, deliver excellent customer service, and increase bookings.
In addition to my hospitality background, I have completed hands-on training in GoHighLevel (GHL) and continue to build my skills in CRM management, workflow automation, sales funnels, lead management, and AI-powered business solutions. I enjoy learning new technologies and applying them to improve business efficiency and customer experience.
What I Can Help You With
• Customer Support (Email, Chat & Social Media)
• ----------- & Expedia Management
• Reservation & Calendar Management
• GoHighLevel CRM Setup (Foundational)
• Workflow & Marketing Automation (Foundational)
• Lead Management & Follow-Up Systems
• Google Business Profile Optimization
• Social Media Management
• Data Entry & Administrative Support
• Canva Design & AI Productivity Tools
• Internet Research & Documentation
I am organized, dependable, fast to learn, and committed to producing high-quality work. I value clear communication, take initiative, and enjoy helping businesses improve their operations and provide outstanding customer experiences.
If you're looking for a Virtual Assistant who combines real-world business experience, excellent customer service, and a strong willingness to learn, I'd be happy to contribute to your team and grow with your business.
Let's connect and discuss how I can support your business goals.
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