I handled a team of 30+ Data annotators- from training them to supervising and reviewing the outputs for a huge software and AI research company. I used to work for this company advancing visual intelligence. We used Roboflow, CVAT and Labelbox. We annotate anything so we move from one category to the next once done with a specific category. We annotated products from assigned brand names (brand URLs/website. We label product and lifestyle images. We put bounding boxes and describe it in a way that a machine can understand/learn. What my team annotated so far are fashion items for men and women with over 56000+ products (ASOS, SHEIN, etc), paintings, furnitures, home decors, garden supplies, food supplies, pet supplies, toys, cosmetics and many more. I multitask. I annotate. trained my team, supervised them and reviewed their work. Yes, part of my tasks is to review the outputs for accuracy/precision of the data annotations, product/lifestyle images, videos, bounding boxes etc.
I was a customer support representative and used Zendesk and Gorgias for a US-based wine club subscription company for almost 4 years. I have experience working using subscription management software like Recharge and
Stay.ai, as well as Yotpo, an E-commerce retention marketing platform. I managed accounts (CRM), and processed refunds and reshipment orders. I handle tickets so well when it comes to customer service by addressing members' concerns regarding returns, damaged/lost/wrong orders as well as technical and shipping issues in a friendly and compassionate manner to ensure a positive client experience through phone (aircall) and
emails. I also handle retention tickets and offer the best option to minimize cancelation and refunds- a work-at-home setup due to the Pandemic and work-on-site post-pandemic.
I also have years of experience with Affiliate Marketing, Shopify, E-commerce, Amazon and
Email campaigns. I was with the same company and team for 8 years. It guarantees that my client is satisfied and happy with my work and that I am a team player. I can help you start, manage, and grow your business.
I am a quick learner and an active listener. I pay attention to details and instructions. I work with sincerity and honesty, guaranteed to give you results with very minimal or no error at all.
I also used to work as a Technical Support Representative for a US US-based cable company. My expertise includes but is not limited to Review posting, Content Writing, Proxy Servers/ VPN Administration, Domain Registration and Configuration, Cloudflare/DNS settings administration, Translation, MS Office, Google Applications, typing, data entry, telemarketing, social media marketing, Photoshop, generating sales/leads, web research,
email, chat, phone support, and a lot more. I transcribe audio and videos as well.
I keep everything organized while I value accuracy on the project I am working on. I am a happy person, and I don't settle for mediocrity coz I always aim for the best. I am a proactive type of worker, and this means that I can work with very minimal supervision. I always finish what I started. I can present you with an output of the project in your desired state just on time or earlier.
I have an easygoing attitude that could bring people together, so working in a team is perfect. I'm hardworking, people-oriented, productive, resourceful, versatile, flexible, and well-adjusted.
Lastly, I am not terrified of change, stress, challenge, failure, and taking risks because these are exactly what I need to be better. Thank you for your time.
