I am ----------- ----------- -----------, a graduate of Bachelor of Science in Technology Communication Management.With 13 years of experience as a chat support specialist, I have developed a strong foundation in customer service and provided technical assistance to our valued customers. I aim to ensure that every client interaction is positive, clear, and professional. In this role, I also processed sales and sold home networking devices to customers to improve their internet experience. This experience has equipped me with the ability to handle objections and provide the necessary rebuttals to turn customers into buyers. It also honed my ability to handle complex technical inquiries and guide customers through the purchasing process efficiently. Additionally, I have a proven track record of sending follow-up emails to disconnected customers, ensuring that their issues are resolved promptly and satisfactorily.I am a fast typist with a keen eye for detail, ensuring accurate and efficient communication.I am also tech-savvy, with a deep understanding of various networking devices and software.I also teach English as a Second Language to Japanese students, helping them enhance their English skills through a supportive and engaging method. Additionally, I was trained for a cold calling position using the Call Tools dialer to call potential leads interested in selling their properties.
