Skills:
• HR Management
• ADP Payroll
• Client Intake
• Client File Management
• Data Entry
• Email and Chat Support
• Customer Service
• Troubleshooting
• Case Intake & Client Communication (Personal Injury & General Law)
• Insurance Claims Processing & Medical Record Coordination
• Calendar, Email & Document Management (Outlook, Google, CLIO)
• Legal Research & File Organization
Systems and Tools Used:
• Clio Grow
• Clio Manage
• Salesforce
• ServiceNow
• Slack
• Google Suite apps
• Microsoft 365 Apps
• Nextiva
• Avaya
• AWS
• HRConnect