I am an entry-level Customer Support Representative with hands-on practice in handling customer inquiries via
email, live chat, and ticketing systems.
I assist customers with order issues, refunds, account concerns, and general inquiries while maintaining a professional and empathetic tone. I focus on clear communication, timely responses, and first-contact resolution to ensure customer satisfaction.
I have experience using customer support tools such as Zendesk, Freshdesk, and
Tawk.to, and I am continuously improving my skills in CRM systems and remote customer service workflows.
I am reliable, detail-oriented, and eager to grow with a company while providing excellent customer support.
Verified
