I am a detail-oriented Technical Virtual Assistant with a strong background in IT support, executive assistance, and workflow automation. I have experience supporting international clients in fully remote environments, handling administrative operations, client communication, ticket management, data reporting, and process optimization.
With a degree in Information Technology and hands-on experience in L1/L2 technical support, QA testing, and systems administration, I am highly comfortable working with digital tools such as Google Workspace, Microsoft Office, project management platforms, CRMs, and automation tools. I am reliable, proactive, and skilled at managing tasks, calendars, documentation, and deadlines with accuracy and confidentiality.
I communicate professionally in English, adapt quickly to new systems, and work well independently or with global teams. I take pride in being organized, tech-savvy, and results-driven, with a strong focus on supporting business operations and improving efficiency.
