I am a reliable and detail-oriented professional with 6 years of experience in the BPO industry, specializing in both back-office operations and customer support within the food industry. Through this experience, I developed strong communication skills, data accuracy, and efficiency in handling daily operations.
I am highly proficient in Google Sheets, using it for reports, tracking, data management, and process organization. I am also a Photoshop expert, with years of personal hands-on experience in photo editing and graphic design.
In addition, I have almost 1 year of experience as a Virtual Assistant for a direct client in Shopify eCommerce, where I handled product listing, customer support, Facebook page management, and product editing using Canva. This role strengthened my ability to work independently, manage multiple tasks, and support business growth in an online environment.
I am proactive, fast to learn, and committed to delivering high-quality work. I am always open to learning new tools and systems to better support my clients and contribute value to their business.