Experienced Systems Engineer and IT Support Professional with over 10 years of IT experience supporting Managed Service Providers (MSPs) and enterprise environments. For the past several years, I have specialized in Microsoft cloud technologies, endpoint management, identity and access management, and business IT infrastructure.
My expertise includes Microsoft Intune administration, Microsoft 365, Exchange Online, Azure AD (Entra ID), Conditional Access Policies, Active Directory, VMware vSphere, Windows Server Administration, VPN solutions, VoIP systems, endpoint security, backup and recovery solutions, and network resource management.
I have extensive hands-on experience managing Microsoft Intune environments, including device enrollment, application deployment, compliance policies, configuration profiles, device troubleshooting, and endpoint administration. I also manage Microsoft 365 and Azure environments by administering user accounts, licensing, Conditional Access policies, Multi-Factor Authentication (MFA), Exchange Online, and cloud security configurations.
Key areas of expertise include:
Microsoft Intune Administration and Endpoint Management
Microsoft 365 Administration
Exchange Online
Azure AD (Entra ID)
Conditional Access Policy Administration
Multi-Factor Authentication (MFA)
Active Directory Administration
VMware vSphere
Windows Server Administration
3CX VoIP Administration<8efe80624d780eba0c6493ec45140364>Email Security (MailProtector, Barracuda, Hornetsecurity)
Endpoint Security (Cynet EDR, Webroot)
Backup and Recovery (Veeam, ShadowProtect, Spanning Backup)
NAS Administration, File Shares, Folder Creation, and Permission Management
Print Server and Network Printer Administration
VPN Administration (Sophos, FortiGate, Cisco AnyConnect)
ConnectWise Manage, Autotask PSA, and IT Glue
I am passionate about solving technical issues, improving operational efficiency, strengthening security controls, and delivering reliable IT solutions that help businesses maintain secure and productive environments.
