Looking for Full-time work (8 hours/day) at $3.73/hour ($656.08/month)
Bachelor's Degree
Last Active
July 2nd, 2024 (2 years ago)
Member Since
May 15th, 2024
Profile Description
Manages and oversees a team of call center agents. Motivates and supports agents through feedback and communication. Measures KPI's like inbound calls, call waiting, and call abandonment. Assists with taking agents' calls if they can't handle the workload.