Customer Service (Email, Chat, Phone)
As a freelancer specializing in customer service, I provide prompt and professional support across email, live chat, and phone channels. I’m experienced in using platforms such as Zendesk, Freshdesk, Intercom, and LiveChat to manage customer inquiries, resolve issues efficiently, and maintain high customer satisfaction. I also work with CRM tools like HubSpot and Salesforce to track interactions and ensure seamless communication.
Bookkeeping (QuickBooks, Intuit)
I offer accurate and reliable freelance bookkeeping services using industry-standard tools like QuickBooks Online, Intuit, and Xero. My work includes recording transactions, reconciling bank statements, managing accounts payable/receivable, and generating financial reports. I ensure that all records are kept up to date and compliant with accounting standards, supporting small businesses and entrepreneurs in maintaining their financial health.
