Medical Billing & Claims QA Specialist | Healthcare VA | HIPAA-Compliant | Data Accuracy Expert

Hi, I’m Jan , a Healthcare Operations Specialist with 5+ years of experience in medical claims processing, quality assurance, and customer support.

I’ve worked with major healthcare accounts such as Anthem Blue Cross Blue Shield, Independence Blue Cross, and Manulife, where I handled complex medical and dental claims, ensured HIPAA compliance, and consistently met strict quality and productivity targets.

Here’s how I can help your business:

? Medical Billing Support (Training: Charge Entry, Claims Submission, Payment Posting)
? Claims Adjudication & Quality Assurance (QA Auditing)
? Data Entry & Accuracy Verification
? Insurance & Benefits Review
? Email & Chat Support (Customer Service)
? Process Improvement & Workflow Optimization

I am highly detail-oriented, reliable, and experienced in working with sensitive healthcare data. I also have strong communication skills and can work independently with minimal supervision.

Tools & Systems:
• Microsoft Office (Excel, Word, Outlook)
• SAP Business One
• Healthcare claims systems (Anthem, IBX, Manulife platforms)

I am currently looking for long-term remote opportunities where I can contribute my skills in medical billing, healthcare operations, or virtual assistance.

Let’s work together to improve your processes and deliver accurate, high-quality results.