I help US-based businesses handle high-volume customer support across phone, email, and chat, so they can keep customers satisfied and operations running smoothly. I manage 40 to 50+ daily interactions, resolve account and technical issues within a single conversation, and turn support conversations into sales opportunities when needed.
I use tools like Salesforce, Zendesk, HubSpot, Google Workspace, Slack, Zoom, Calendly, Notion, -----------, Canva, CapCut, and ChatGPT to streamline workflows, track customer concerns, and deliver fast, accurate resolutions. I’m experienced in healthcare, sales, and technical support, with strong knowledge of account troubleshooting, appointment scheduling, escalation handling, and HIPAA-compliant processes.
I’m available for full-time / part-time work across US EST and PST time zones, and I’m open to long-term collaboration with one dedicated client. I value consistency, reliability, and clear communication in every task I handle.
You can expect someone who shows up on time, meets targets, and takes ownership of customer experience. I focus on solving problems quickly, keeping customers satisfied, and supporting your business long-term.
