Customer Service Representative with experience providing professional support through chat, email, phone, and intercom across the insurance, hospitality, and parking industries. Experienced in insurance dependent verification, customer inquiries, reservations, and resolving issues while maintaining accuracy, confidentiality, and a customer-first approach. Skilled in multitasking, problem-solving, and communicating clearly with customers from diverse backgrounds. Dedicated, detail-oriented, and a fast learner who is committed to delivering high-quality service and contributing to team success. Eager to bring strong communication, reliability, and a positive attitude to a remote customer service or virtual assistant role.
