Customer Service Representative | Co-Host & Hospitality Coordinator
I have over 3 years of experience in the BPO industry, along with a strong background in hospitality and Airbnb co-hosting. I’ve supported customers with hotel and flight bookings, cancellations, and changes through -----------, and handled unauthorized transactions, fraud reports, and basic bookkeeping tasks.
As an Airbnb Co-Host and Hospitality Coordinator, I manage bookings, guest check-ins and check-outs, resolve issues, and ensure guests have a smooth and pleasant stay.
I’m skilled in customer service, multitasking, problem-solving, financial reporting, and clear communication. I’m now looking for an opportunity where I can use my experience to provide excellent support and create great guest experiences.
