Experienced in healthcare intake coordination, quality assurance, and customer service, I bring a strong foundation in remote healthcare support and operations. With a degree in Culture and Arts Education and years of experience in virtual roles, I’ve developed strengths in patient communication, insurance verification, referral coordination, and clinical documentation management particularly using tools like RingCentral, Tebra, and Epic. I began my career in customer service and advanced to quality assurance, gaining expertise in transcription, reporting, and process monitoring. I thrive in fast-paced environments that value accuracy, efficiency, and clear communication, and I take pride in helping teams stay organized, responsive, and patient-focused.
