I am a determined, hardworking, flexible, fast learner, and an effective time manager with extensive training and practice in the call center - BPO industry for 8 years, and 7 years in news writing, article writing, blogging, and copywriting. I can communicate either via chat, email or over the phone. I take pride in my reliability and ability to learn tasks with minimal supervision. I was a customer service representative over the phone for a year and a half and dealt with billing inquiries of a cellphone network, and a technical support representative for four years via chat. I was also hired as a product trainer and worked for an accounting company as a contact center agent for almost two years. I studied English Communications and Music in college and love to write and proofread. I am highly interested in performing arts as I am a member of a theater ensemble, have a passion for any artistic creation, play the ukulele, and love to sing with my reggae band during leisure. I look forward to working with you and to help build a strong foundation for success!
