Hi I'm Lynx! Results-driven Customer Service Representative and E-commerce Virtual Assistant with 4+ years of experience providing exceptional customer support, managing online stores, and handling social media platforms. Skilled in chat and email support, order processing, CRM tools, and social media engagement. Proven track record of meeting and exceeding KPIs, improving customer satisfaction (CSAT), and boosting online visibility through strategic content and timely communication. Highly organized, adaptable, and committed to delivering efficient, customer-centered solutions that support business growth.