Dedicated and detail-oriented Medical Virtual Assistant with hands-on experience in prior authorization processing, insurance eligibility and benefits verification, and patient support. Proven ability to manage front-office workflows, including appointment scheduling, referral coordination, document management, and EHR updates. Skilled in communicating with insurance providers and patients to resolve authorization issues, prevent delays in care, and improve operational efficiency. Recognized for strong organizational skills, professionalism, and a patient-centered approach. Adept at working in fast-paced healthcare environments while maintaining accuracy, confidentiality, and compliance with HIPAA standards.
