I am a highly motivated and detail-oriented professional with over 15 years of experience in customer service, channel sales, and transaction processing. I am skilled in resolving billing inquiries, managing sales and renewal pipelines, and providing accurate and timely information to clients. Adept at handling customer inquiries, resolving billing disputes, and providing exceptional service. Proven track record of supporting sales teams by managing leads and driving sales. Experienced in processing orders, generating reports, managing data, and ensuring accuracy. Possesses excellent written and verbal communication skills to effectively interact with clients, colleagues, and partners and is skilled in research.