A results-driven IT professional with strong expertise in technical support, system administration, and network management, combined with hands-on experience in lead generation and virtual assistance. Proficient in troubleshooting hardware, software, and network issues, as well as managing IT systems across Windows, Linux, and macOS environments. Skilled in Active Directory, IT asset management, and backup solutions, with a solid ability to deliver both onsite and remote support. Demonstrates strong problem-solving, analytical thinking, and communication skills, with a proven track record of generating leads, managing data efficiently, and supporting business operations in fast-paced environments.
