As a virtual assistant and credit repair dispute specialist for 4 years, I help clients improve their credit scores by identifying negative items (Collection, Inquiries, Late payments, Bankruptcies and old personal information), disputing errors, making and sending letters, sending emails and I am also familiar with FCRA Laws. I have successfully handled multiple cases and increased customer satisfaction and retention rates. I am proficient in Credit Repair Cloud, Dispute Fox, FTC, BBB, Innovis, CFPB and other credit repair tools, I am also skilled on handling Customers Service. I am flexible, reliable, keen to detail and dedicated on learning new skills and providing quality service for my clients.