As a customer service specialist and virtual assistant, I excel in email and chat communication and online research. I handle inbound and outbound calls proficiently and demonstrate strong problem-solving skills alongside basic troubleshooting. My tasks also include data entry and data analysis, ensuring efficient email and contact management. I am adept at conflict management and effective workload management. Additionally, I oversee social media administration, perform skip tracing, and engage in leads sourcing to drive business growth.
