I have over 7 years of experience working in a BPO industry under a healthcare account. Previously, I worked as an insurance providers specialist wherein I assist providers, answering calls to check the patient's eligibility, benefits, authorization requirements and medical claim status. I worked as a billing specialist assisting patients call checking their medical bill after insurance company process their claims. Giving excellent customer service was the main goal. I was awarded as a top performer a couple of times. I worked as a team leader in Precision Spine Care for pre-authorization, where I lead a team to help them achieve their goals and target performance of 95%, coach them and gives a training.I'm deeply passionate about helping people.
I like meeting new people over a cup of coffee. Feel free to reach me out at ----------- love to chat.
Personal Skills:
•Fast Learner
•Detail Oriented
•Flexible
•Ability to Multitask
•Attention to Detail
•Works well as a team
•Enthusiastic
•Organized
Technical Skills:
•Medical codes and Terminologies
•HIPAA Compliance
•NEXTGEN (EHR & PM Software)
•Data Entry
•Patient's Billing
Verified
