I have accumulated over 12 years of experience in the Business Process Outsourcing (BPO) industry, during which I have worked as a customer service representative on a wide range of accounts including Directory Assistance, Telecommunications, Human Resources, Hospitality, Finance, and Insurance.
In addition to my experience as a customer service representative, I have spent the past 3 years working as a virtual assistant. This has allowed me to hone my administrative skills by providing support to various clients, including a functional medicine company, a vegetarian restaurant owner, and a home sleep test company. Overall, my experience as a virtual assistant has equipped me with a diverse skill set, including project management, customer service, and technical support. I am confident that my skills and experience will enable me to successfully take on any administrative role.
