----------- ----------- – Airbnb & Property Management Expert
I am an experienced professional in Airbnb operations, property management, and guest services, with a proven track record in end-to-end short-term rental management. With a strong background spanning Airbnb, -----------, social media marketing, and administrative operations, I specialize in streamlining workflows, managing properties, and ensuring exceptional guest experiences. Known for driving high guest satisfaction and consistently top-tier reviews, ----------- is passionate about optimizing property performance and delivering memorable stays through innovative solutions and meticulous attention to detail.
Key Skills
Airbnb & ----------- Management: Creating and optimizing property listings, managing bookings, guest communications, and ensuring compliance with platform standards.
Guest Experience & Support: Handling inquiries, check-ins/outs, coordinating cleaning and maintenance teams, and resolving issues promptly.
Social Media & Marketing: Designing posts, reels, videos, and short clips to enhance property visibility and attract bookings.
Operations & Workflow Optimization: Streamlining processes, using AI tools for efficiency, and coordinating cross-functional teams.
Financial & Performance Tracking: Monitoring property performance, preparing reports, and analyzing reviews to maximize revenue and guest satisfaction.
Technical Proficiency: Airbnb & ----------- platforms, Excel, MS Office, Google Suite, Canva, QuickBooks, Smartsheet, and AI tools for content creation.
Professional Experience
Airbnb & Property Manager | Freelance / Self-Managed | Jan 2023 – Present
Managed multiple properties end-to-end, including listing creation, guest communications, booking management, cleaning, and maintenance coordination.
Ensured all properties consistently received high guest reviews, reflecting exceptional service and operational efficiency.
Created social media content (reviews, reels, videos, short clips) to promote properties and enhance online presence.
Leveraged AI tools to automate and streamline tasks, improving efficiency while maintaining quality.
Executive Assistant / Airbnb Support | 32 Pawnee LLC, New York, USA | Jan 2024 – Sep 2024
Optimized Airbnb and ----------- listings, conducted market research, and managed guest communications.
Coordinated cleaning and maintenance teams to ensure operational efficiency and guest satisfaction.
Prepared and analyzed financial reports related to property performance and budgeting.
Education
Bachelor of Science in Business Administration, Major in Banking and Finance
New Era University, Quezon City, Philippines (2006 – 2010)
President’s & Dean’s Lister, SYDP Scholar
