Experienced Subject Matter Expert and Team Leader with over 5 years of experience in BPO/Customer Service industry. Excellent reputation for resolving problems and improving customer satisfaction. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level or supervisory position. Ready to help the team achieve company goals. Offering a few years of experience organizing, modeling, and analyzing data to forecast business trends. Efficient, decisive, and thoroughly professional.