Medical Virtual Assistant | Case Manager | Insurance Verification & Prior Authorization | Customer Service
Healthcare professional with more than four years of experience supporting providers, patients, and healthcare organizations through case management, insurance verification, prior authorization, and administrative support.
Throughout my career, I have managed 10–15 patient cases daily while ensuring accurate documentation, timely insurance authorization, and effective communication between providers, facilities, and payers. In my insurance verification role, I processed 40–50 patient eligibility and benefits requests daily, consistently maintaining high productivity, fast turnaround times, and excellent customer service.
My experience includes working with Salesforce, PointClickCare, Net Health, RingCentral, Microsoft Teams, Google Workspace, and Microsoft Office. I am committed to maintaining HIPAA compliance while delivering accurate, organized, and dependable support.
I am currently seeking remote opportunities as a Medical Virtual Assistant, General Virtual Assistant, Healthcare Case Manager, Insurance Verification Specialist, Prior Authorization Specialist, or Healthcare Customer Service Representative.
