My strong points:
- Project Management both office and home based set up (Solid 10yrs + experience)- Experienced in developing new business strategies and coordinates directly with the CEO and the company’s clients.- Strong customer service skills (10yrs + of experience)- Team Leader of Order Management System Team/ Order Fulfillment/ Tracking and shipping (8yrs + of experience)- Operational Management Skills. - Presentation skills (verbal & written).- Strong interpersonal skills.- Experienced in facilitating recruitment and training (10 yrs+)- Ability to work through customer conflict and provide resolution.- Deep market understanding including a) basic market understanding b) knowledge of relevant market c) a strong understanding of customer’s business model.
- Knowledgeable on business software such as : *CRM Apps *ERP Apps *Netsuite *Hubspot *Trello *Rackspace *Slack *RingCentral *Grasshopper *Hubstaff *Time Doctor *WebTracker *ClickUp *Basecamp * Zoom
- Significant product and workflow expertise *Remote Teamviewer *VNC Teamviewer *MS Office *PandaDoc *Canva *Google Suite *Rippling
- Experience working on a professional, institutional high volume lead generation operation e.g. digital marketing, goods and services, financial services, marketing or information technology.
- Extensive Knowledge with E-commerce e.g. Amazon, etc. * SEO (GMB Listing) * Digital Marketing Tools such as : *Bright Local *SEOotimer *ISpionage *PhamtomBuster *Million Verifier *AHrefs *Keyword Surfer *SEMRush *Octoparse *BuiltIn *SimilarWeb *Mailchimp *Later *Hootesuite
* Accounting Softwares *MYOB *Quickbooks Intuit *Dubsado *ClientWhys *LastPass *Countingwork Pro
* Customer Research * Facebook Outreach Program * New product listing * Keywords listing * Product research * Data mining * Monitoring * Customer feedback management * Product graphic design * Photoshop * Canva
- Ability to organize and execute sales plans.- Photoshop skills (expert to pro-level).- Experienced in handling metrics of staff candidates for the recommendation on salary increase and/or promotion.
Verified
