1. Monitor and analyze social media performance using analytics tools to identify trends, track KPIs, and optimize strategy accordingly.
2. Respond to comments, messages, and inquiries in a timely and professional manner, fostering positive engagement with our audience and Manage social media advertising campaigns, including budgeting, targeting, and optimization, to maximize ROI.
3. Stay informed about industry trends, competitor activities, and emerging platforms to identify new opportunities for growth.
4. Special Projects and Research: Assist with special projects as assigned by supervisors or managers. Conduct research, gather information, and prepare reports as needed.
5. Customer Service: Provide excellent customer service to internal and external stakeholders by addressing inquiries and resolving issues in a timely and professional manner.
