I've been in the Customer Service field for 9 years. Experienced in handling inbound and outbound calls from the customers, social media Facebook and Twitter chat, and answering concerns and inquiries from clients thru email. If you're looking for an experienced customer support, I can be of help.
• Know how to handle customers thru phone, email and Social media platform
• Know how to conduct User Acceptance Testing (UAT) i.e. eMarketplace system and e-Bidding system
• Administrative tasks such as documentation, meeting set up/scheduling, minutes of the meeting
• 0?senteeism and 100% reliability
• Working with integrity
