Senior Multilingual Community Management Analyst (Spanish, English and, Tagalog)

With 11 years of Spanish language experience and a strong background in customer service, I excel in multilingual communication. I have a proven track record in the BPO industry, handling both Spanish and English calls. Currently, I serve as a Multilingual Community Management Analyst, managing social media for renowned beauty brands like Schwarzkopf, Syoss, got2b, and Naturebox. My skills ensure effective engagement and support across diverse platforms.