Communication Skills - Fluent in both verbal and communication skills.
Empathy- ability to understand the feelings of the customer in part of anger and frustations.
Technical Skills- sound knowledge of tools like MS Word, Spreadsheets and Google Docs.
Typing skills - can type 50 WPM.
Critical Thinking and Problem solving skills.
Time management - can manage time and know when to move on while being professional.
Product knowlegdge - Understanding company's product and services.
Multi tasking
