I am a reliable and detail-oriented Virtual Assistant with over 6 years of experience in customer service, banking operations, and administrative support.
I have worked with global companies such as PayPal, American Express, JP Morgan Chase, and Truist Bank, handling customer inquiries, disputes, claims, documentation, and process optimization. I am highly organized, tech-savvy, and comfortable working independently or as part of a remote team.
My core strengths include:
? Email and chat support
? Cold calling and follow-ups
? Data entry and documentation
? CRM and internal systems handling
? Time management and accuracy
I am currently looking for a part-time freelance role with the goal of transitioning into a full-time remote position if given the opportunity. I am committed, trustworthy, and eager to help businesses grow by providing excellent support.