Detail-oriented and empathetic customer service professional with over 6 years of experience in customer support, sales, healthcare services, and technical troubleshooting. Skilled in lead generation, cold calling, inbound and outbound communications, resolving client issues efficiently, and delivering exceptional customer experiences in BPO and remote settings. Adept at navigating healthcare benefits, HIPAA compliance, and virtual platforms with a strong foundation in psychology. Recognized for excellent communication, problem-solving skills, and the ability to perform effectively in fast-paced environments.
Verified
