Previously work with Concentrix/Aetna CVS Healthcare as a customer service advocate assisting providers mostly for Dental Providers, Individual and Family Plan Providers and Provider Services for 7 months. Also worked as a Virtual Assistant for no more than 8 months and also work with Quantrics Enterprises Inc for 2 years and 10 months as an Echat support for a Telecommunication account that handles customers concern regarding their account billing, phone plan and internet connectivity and also used to work with Sutherland for 4 months as a Customer Service Representative on a retail account with handling both outbound and inbound calls for Amazon customers.
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