Experienced and driven Operations Supervisor with a strong background in Business Process Outsourcing (BPO), boasting 1 year and 9 months of expertise. Skilled in streamlining and enhancing operational procedures to maximize efficiency, output, and customer satisfaction.
Demonstrated success in guiding teams to surpass performance goals in dynamic settings. An adept at handling various responsibilities such as email management, file organization, administration, and customer support.
SPECIFIC EXPERTISE
- Admin Task
- Customer Service
- Email Management
- Scheduling Appointments
- Travel Arrangement
- Data Entry
