Hello! I am Jessie C. Nemiz, I’m a results-driven professional with 9 years of experience in the BPO industry, specializing in sales and customer support. I’ve handled email, chat, and voice accounts, helping customers resolve issues, process requests, and have a smooth overall experience.
For the past few years, I’ve worked with US-based clients as an Inbound Closer and Customer Support Specialist. I’m experienced in handling leads, verifying information, assisting with medical-related processes, and guiding customers from inquiry to resolution. I’m comfortable working independently, managing tasks without supervision, and keeping clients updated.
I’m reliable, detail-oriented, and easy to work with. I take pride in providing quality service while meeting targets and deadlines. I’m also familiar with tools like CRM systems, Google Workspace, Slack, and Canva.
Why Hire Me?
1. Proven Track Record: Consistently delivered projects on time and within budget.
2. Attention to Detail: Known for meticulous attention to detail and a commitment to producing top-notch work.
3. Excellent Communication: Strong communication skills ensure clear and effective collaboration with clients and tea-----------mbers.
4. Adaptability: Ability to quickly adapt to new tools and technologies, staying up-to-date with industry trends.
I’m looking for a long-term remote role where I can contribute my skills, grow with the company, and help deliver great customer experience.
Availability:
I am available for full-time work and can start immediately. I am flexible with my schedule to accommodate my clients needs.
I am excited about the opportunity to work with you and help you achieve your goals. Feel free to contact me via email ----------- or WhatsApp (-----------) for further discussion.
