Dedicated and results-oriented virtual assistant with more than 3 years of expertise in project management, client services, and superior administrative support. knowledgeable about a variety of contemporary technology, such as CRM software, Google Workspace, and the MS Office Suite. renowned for having outstanding attention to detail, organizational abilities, and the capacity to handle several priorities with ease. devoted to providing outstanding remote collaboration services and boosting your company's success.
Key Skills:
Administrative Support & Coordination??Email & Calendar Management
Social Media Management & Content Creation
Database Management
Customer Service Excellence
Project Management Tools (Asana, Trello)
Fluent in English with excellent communication skills
Professional Experience:
Teleperformance Cebu IT Park (BPO INDUSTRY)
Do some basic troubleshooting or technical for their coffee makers
We help the customer place and track their orders
We sell coffee makers and pods to customers
Contact Tracer
Call or trace those people with newly diagnosed COVID cases and help them with their treatment
Provide contacts with approved information about isolation and quarantine procedures, and if appropriate, refer them to testing according to protocol and a COVID-19 community support specialist for social resources.
University of San Jose-Recoletos Balamban Campus Secondary teacher
• Grade 8 adviser and teaches and facilitates Araling Panllipunan subject or teaching students how to cope with and understand our culture, society, and politics
CERTIFICATES AND ACCOMPLISHMENTS:
• Disaster Response and Basic Rescue Training
• Seminar on Teaching Approaches
• Certificate of Recognition in
CHARISM (TATAK REKOLETO)
• Certificate of Appreciation for being the Concurrent Session Facilitator of the CEAP-CeSSPA TEACHERS’ CONGRESS
• Certificate of Participation in Contact Tracing Methodology Seminar
• Overall CSAT Performer for the year 2023 at Teleperformance Cebu It Park
• Overall, Agent top Performer for the Year 2023 for QA, AHT, CSAT, and Attendance at Teleperformance Cebu It Park
• General Virtual Assistant course completion
Personal Statement:
I am passionate about helping businesses thrive by providing top-notch virtual assistance. My goal is to make your work life easier by taking care of the details, so you can focus on what you do best. Let’s work together to achieve your business goals!
