i am a customer service representative with over 2years of experience in sales associate , sales associate with extensive customer service and sales experience. outgoing sales professional wtih track record of driving increased sales.And addressing their inquiries, providing information, resolving issues and facilatating transactions on behalf of a company organization.
NON VOICE -with 1 year experience in non-voice process job, instead of phone calls, you'll be using other communication channels like emails, chats, or social media to provide customer support. Your responsibilities might include data entry , document processing and providing.??EMAIL/CHAT SUPPORT- staff provide assistance to company customers via email. Key responsibilities for this role include developing customer relationships, solving customer issues, promoting products and services, maintaining their job knowledge, reporting to supervisors, and forwarding unresolved queries to specialists.